About this policy
Qiyara Wholesale is the wholesale storefront operated by Qiyara Sarees. We aim to deliver orders safely and on time. Please read this policy carefully before placing a wholesale order.
Order processing time
Orders are typically processed and dispatched within 1–3 business days after payment confirmation. Orders requiring additional services may require additional processing time, including:
- Fall pico
- Tassels
- Blouse stitching
- Custom alterations
Pre-order products
Products marked “Pre-Order” are not ready for immediate dispatch and may require additional preparation time. Pre-order products may take approximately 10–15 additional business days for dispatch, depending on production timelines and availability. Customers placing pre-order items agree to the extended processing timeline at the time of purchase.
Delivery within India
After dispatch, domestic delivery generally takes 3–7 business days, depending on the destination and courier serviceability. Delivery timelines may vary because of local courier processing, public holidays, weather, or other unforeseen circumstances. Dispatch and delivery estimates are not guaranteed dates.
Tracking information
Tracking details will be shared by email, SMS, or WhatsApp after an order has been dispatched. Please allow up to 24–48 hours after dispatch for courier tracking updates to appear.
Shipping charges
Shipping charges, if applicable, are calculated at checkout using the delivery PIN code, destination state, package details, and available courier service. Any applicable charge is shown before payment.
Delays and delivery issues
While we aim for timely delivery, Qiyara Wholesale is not responsible for delays caused by courier-partner issues, weather, public holidays, incorrect or incomplete addresses, natural calamities, or other events beyond our reasonable control.
Please provide a complete and accurate delivery address, phone number, and PIN code. Re-shipping charges may apply if a parcel is returned because of an incorrect address, failed delivery attempts, or refusal to accept delivery.
Unboxing video requirement
We strongly advise you to record a continuous unboxing video while opening the package. The video should clearly show the sealed package before opening, the shipping label, the complete unboxing process, and any visible damage or missing items. Claims for damage, missing items, or an incorrect product without a proper continuous unboxing video may not be accepted. See our Refund & Return Policy for claim requirements.
Order cancellation
Wholesale orders cannot be cancelled or modified after payment because inventory is allocated and fulfilment begins on confirmation. Please review the bundle details, quantities, prices, and delivery address carefully before completing payment.
Policy acceptance
By placing an order with Qiyara Wholesale, you acknowledge and agree to this Shipping Policy, our Refund & Return Policy, and our Terms & Conditions.