Who we are
Qiyara Wholesale is operated by Qiyara Sarees from Udaipur, Rajasthan, India. This policy applies to wholesale.qiyara.com, our wholesale catalogue, customer accounts, checkout, and related customer support. For privacy questions or requests, email qiyarasarees@gmail.com or write to Qiyara Sarees, 7, Anand Vihar, near Chintamni Classes, Sector 4, Udaipur, Rajasthan, India.
Information we collect
We collect information you provide when you create or use an account, save an address, place an order, or contact us. This can include your contact name, business name and type, email address, mobile number, GSTIN, billing and delivery address, PIN code, city, state, landmark, and support communications.
When you place an order, we record the products, quantities, prices, tax, delivery or pickup choice, order status, and Razorpay order and payment reference. We do not collect or store your complete card number, UPI PIN, bank credentials, or other full payment-instrument credentials.
Our hosting and service providers may process limited technical information needed to operate and secure the site, such as browser, device, IP address, request logs, and session information.
Why we use information
We use personal information to create and secure your account; verify your mobile number; save account and address details at your request; show products and calculate delivery charges; process and confirm payments; fulfil orders; prepare invoices; provide support; prevent fraud or misuse; maintain records; and meet tax, accounting, and other legal obligations.
We count unique visitors once per India-calendar day to understand site usage. We do not sell personal information or use this site for behavioural advertising or advertising pixels.
When we share information
We share only what is necessary for the stated purpose with trusted service providers: Supabase for account, address, and order storage; Razorpay to create and process payments; and Meta WhatsApp to send a one-time verification code when you choose WhatsApp verification. If you choose delivery, we may share the recipient name, delivery address, phone number, and order details with the courier or logistics partner handling the shipment.
These providers may process information under their own terms and privacy practices. We may also disclose information to professional advisers, insurers, law-enforcement authorities, regulators, or other parties where required or permitted by applicable law, or to protect our rights, customers, and services.
Cookies and browser storage
We use essential session cookies to keep a signed-in account working. We use browser local storage to keep the shopping bag on your device. To count daily visitors, we also store a randomly generated anonymous visitor ID and the last successfully counted India date in local storage. The visitor ID is not based on your name, email, phone number, account ID, or IP address. The request body sent to our Supabase visitor-counting function contains only that ID, at most once per India-calendar day after a successful count. You can clear local storage or block cookies in your browser; doing so may reset the visitor ID, and signing in or the shopping bag may not work properly.
Retention and security
We retain information only for as long as reasonably necessary for the purpose described above, including order fulfilment, customer support, dispute handling, fraud prevention, accounting, and statutory tax-record obligations. We use reasonable technical and organisational safeguards, including access controls for account and order records. No internet service or storage system can be guaranteed completely secure.
Your privacy choices and rights
You can update saved account and address information from your account. You may also ask us to confirm the personal information we hold about you, correct inaccurate information, delete information that is no longer needed, or explain how it has been used or shared. You can withdraw consent for optional processing; this will not affect processing already carried out or information we must retain or use under law, including completed order and tax records.
To make a request, email qiyarasarees@gmail.com from your registered email address and include your name, registered mobile number, and the request type. We may request reasonable information to verify your identity before acting. If you have a privacy concern, use the same contact route and we will review it through our grievance process.
Children
Qiyara Wholesale is intended for wholesale buyers and is not directed to children. Please do not create an account or provide personal information if you are under 18. If you believe a child has provided us personal information, contact us so we can review and take appropriate action.
Changes to this policy
We may update this policy when our services, data practices, or legal requirements change. We will post the revised version here and change the effective date. Your continued use of the site after an update is subject to the revised policy.